Co-build Telecoms
Churn early-warning
A weekly list of subscribers likely to leave, with the reasons, for the team that can win them back.
What it does
Capabilities
- Reads usage, top-up and complaint history together
- Ranks subscribers by likelihood of leaving, with the main reasons
- Sends the list to retention and care tools your team already uses
- Tracks which offers actually kept people
Connects to
Compliance: Subscriber data is personal data. Offers are suggestions; people decide who gets them.
Typical deployment: 6–10 weeks
Co-build Telecoms
Care-queue triage
Sorts incoming tickets and chats by urgency and topic, so the right agent sees the right case first.
What it does
Capabilities
- Categorises each contact as it arrives
- Surfaces outages and repeat contacts early
- Drafts a reply for the agent to review and send
- Hands over to a person at any point
Connects to
Typical deployment: 4–8 weeks
Co-build Telecoms
Revenue-leakage finder
Compares what was used with what was billed and lists the gaps worth chasing.
What it does
Capabilities
- Matches usage records against billing runs
- Flags unusual gaps and repeat patterns
- Hands finance a ranked worklist, not a data dump
Connects to
Typical deployment: 6–10 weeks
Available Healthcare
Records and billing workspace
One system for patient records, billing, claims and patient communications, built to run a working clinic.
What it does
Capabilities
- Keeps clinical and billing information together, entered once
- Prepares and tracks insurance claims
- Supports compliance reporting
- Sends appointment and billing communications
Connects to
Compliance: Health data is special personal data under Act 843. Access is role-based and logged.
Typical deployment: Scoped per site
Available Healthcare
Cross-site reporting
One dashboard across every location, so leadership sees the same numbers on the same day.
What it does
Capabilities
- Pulls data from each site into one reporting layer
- Gives leaders live views of activity, billing and claims
- Lets managers ask their own questions without waiting for a report
Connects to
Compliance: Aggregates by default. Row-level access follows the role of the person asking.
Typical deployment: 3–6 weeks
Co-build Healthcare
Diagnosis-coding assistant
Suggests diagnosis codes from clinical notes for the clinician or coder to accept or change.
What it does
Capabilities
- Reads the note and proposes ICD-10 codes with the supporting text
- Flags missing detail that would cause a claim to bounce
- Keeps a record of what was suggested and what was chosen
Connects to
Compliance: Assistive only. The clinician or coder makes the final call.
Typical deployment: 8–12 weeks
Co-build Healthcare
Claims integrity triage
Checks claims before submission and flags the ones likely to be queried, with reasons.
What it does
Capabilities
- Compares each claim to the rules and patterns insurers query
- Explains each flag in plain language
- Routes flagged claims to a reviewer, never auto-rejects
Connects to
Compliance: Triage, not a decision. A person reviews every flag.
Typical deployment: 6–10 weeks
Co-build Ecommerce
WhatsApp order assistant
Takes orders and answers product questions in chat, then writes the order straight into your sheet or system.
What it does
Capabilities
- Answers questions from your catalogue and price list
- Confirms the order and delivery details with the customer
- Records the order with no retyping
- Passes to a person for anything unusual
Connects to
Compliance: Card details never go through chat. Customers are sent to a payment page.
Typical deployment: 3–6 weeks
Co-build Ecommerce
Returns and refunds desk
Handles the routine return request end to end and escalates the odd ones.
What it does
Capabilities
- Checks the order against your return policy
- Issues the return instructions
- Queues the refund for approval
Connects to
Typical deployment: 4–6 weeks
Co-build Ecommerce
Stock and demand signals
A short weekly note on what is about to run out and what is slowing down.
What it does
Capabilities
- Reads sales and stock levels together
- Highlights what to reorder and what to discount
- Delivers it by email or WhatsApp
Connects to
Typical deployment: 3–5 weeks
Co-build Pensions
Member query desk
Answers routine member questions from the member’s own record, around the clock.
What it does
Capabilities
- Answers balance, contribution and process questions
- Verifies the member before sharing anything personal
- Hands over to the admin team with the conversation attached
Connects to
Compliance: Identity checks first. Member data stays inside your environment.
Typical deployment: 6–10 weeks
Co-build Pensions
Contribution reconciliation
Matches employer contributions to member records and sets aside only the ones that do not fit.
What it does
Capabilities
- Reads remittance files in the shape employers actually send them
- Matches lines to members and flags mismatches
- Produces an exceptions list for the team
Connects to
Typical deployment: 6–10 weeks
Co-build Pensions
Benefit-claim intake
Reads claim documents on arrival, checks them for completeness and prepares the file for review.
What it does
Capabilities
- Extracts details from forms and supporting documents
- Checks for missing or inconsistent items
- Gives the reviewer a ready-to-check summary
Connects to
Compliance: Benefit decisions stay with trustees and administrators, with a full audit trail.
Typical deployment: 8–12 weeks
Co-build Insurance
Claims triage
Sorts new claims into straightforward, needs-a-look and complex, with the reasons.
What it does
Capabilities
- Reads the claim and its documents on arrival
- Checks them against the policy
- Routes the straightforward ones for quick approval
- Gives adjusters the context for the rest
Connects to
Compliance: Claimants can ask for a person to reconsider an automated decision. The appeal route ships with it.
Typical deployment: 8–14 weeks
Co-build Insurance
Policy document reader
Turns policy schedules and endorsements into clean, searchable records.
What it does
Capabilities
- Extracts the key terms from policy documents
- Checks them against what is in the system
- Lists the differences to fix
Connects to
Typical deployment: 4–8 weeks
Co-build Insurance
Unusual-claim review
Highlights claims that look different from the usual pattern for an experienced reviewer to look at.
What it does
Capabilities
- Compares each claim to similar past claims
- Explains what looks different
- Never rejects on its own
Connects to
Compliance: A flag is a prompt for a person, not a finding.
Typical deployment: 8–14 weeks
Co-build Any sector
Document intake
Reads invoices, forms and letters as they arrive and puts the details where they belong.
What it does
Capabilities
- Reads PDFs, scans and photos
- Pulls out the fields you care about
- Checks them and writes them into your system
- Puts doubtful items in front of a person
Connects to
Typical deployment: 4–6 weeks
Co-build Any sector
Website and chat assistant
Answers the questions you get every day, collects the details of the ones you should follow up, and tells the visitor when a person will reply.
What it does
Capabilities
- Answers from your own published content
- Collects contact details and what the visitor needs
- Emails your team a clean summary
Connects to
Typical deployment: 2–4 weeks
Why the labels matter
Plenty of firms show a long menu and quietly build each item from scratch. We would rather tell you which half is already productised and which half we build with you. It makes the timeline and the risk easier to judge.
Names, capabilities and timelines are typical, not promises. Each engagement is scoped after we talk to you.
